FAQs

Got Questions? We've Got Answers!

❓ How long does delivery take?

Delivery across the UAE usually takes 1–3 working days, depending on your location.

❓ Do you offer Cash on Delivery (COD)?

Yes, we do! You can pay in cash when your order arrives. COD fee may apply.

❓ How can I track my order?

Once your order is shipped, we will send you a tracking number via WhatsApp or email. You can also contact us directly for updates.

❓ What if I receive a damaged or wrong item?

We’re very sorry! Please contact us immediately with photos and your order number. We’ll replace or refund it as per our policy.

❓ Can I cancel my order?

If your order hasn’t been shipped yet, yes — you can request cancellation by messaging us on WhatsApp.

❓ How can I contact customer support?

You can reach us at zaynaf.order@gmail.com or on WhatsApp: [Insert Number Here].